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Policies & Additional Information:

 

Classroom Attire

Museo Art Academy is not responsible for damaged clothing.  You’ll want to be sure to dress appropriately for working in an artistic environment.  The studio is full of many materials which students may come in contact with even when they are not using them in their own class.  Students will most likely get a little messy and some of the media we work with may stain.  A smock or old oversized shirt to go over street clothes is recommended.  Art aprons are available for purchase at the studio.

 

Punctuality

Please arrive at the studio a few minutes before your class.  Instruction begins 5 minutes into the scheduled class time (first five minutes are dedicated to getting settled in).  Late arrivals cause distraction and reduce the 1:1 time instructors have with each student.

 

Dropping Off or Picking Up?

Parents--Museo is not responsible for supervising your child outside of class time.  If you are not staying in the studio while your child attends class, please be sure to drop your child off no earlier than 5 minutes before their class begins and be waiting for your child when they are dismissed from class at the scheduled time. 

 

Focus In the Kids' Classrooms

In an effort to prevent distraction, parents and caregivers are asked to leave the classroom during class.  Respectful behavior is expected at all times.  Students who prove to be a continual distraction to the class, after repeated attempts on the instructor's behalf to refocus them, will be dismissed from the class.  Studio credit will be issued for balance of paid classes and is subject to the withdrawal/refunds policy stated below.

 

Discounts

Various discounts are available.  Multiple discounts may NOT BE COMBINED.

Pre-payment Discount:  10% discount is applied to total class fees if a minimum of three calendar months of classes is paid in advance.  If student chooses to withdraw from class prior to the end of prepaid period, withdrawal policy stated below applies.  The full pre-payment discount given will be deducted from any credits issued.

Student Discount: Enrolled students will receive a 10% discount on select events, open studio use and purchases in the studio store (while actively enrolled). 

Multiple Class Discount: 10% discount on each subsequent class when a student enrolls concurrently in more than one weekly class. 

Family Discount:  10% discount applied to each additional student when simultaneously enrolling two or more members of an immediate family. (Discount will not be applied to the highest class fee.)

 

Drop-In Class Reservations

As a drop-in, you are reserving a space in a specific class (day/time).  Missed classes will not be reimbursed.  Your drop-in class may be rescheduled up to 48 hours prior to your reservation.

 

Enrollment Fees

Class fees are billed on a monthly basis and are due on or before the 1st day of the month.  A 10% late fee will be charged to the account if payment is not made by the 10th of the month.  Weekly classes require a deposit at time of enrollment (fully refundable if client follows withdrawal guidelines).  Invoices with an outstanding balance past 30 days will be assessed a monthly 10% late fee until account is paid in full.

 

Missed Classes (Weekly Class)

Missed classes will not be reimbursed and may not be credited toward future classes.  One make-up class may be scheduled per month for a planned absence or sudden illness.  Several "make-up" class options are available throughout the week.  The complete schedule of classes is posted online at http://museoart.com/classes.htm and is also available at the studio. 

Student/parent must contact the studio PRIOR to the class being missed.  Make-ups will not be permitted for “NO SHOWS” and class fees will not be refunded or credited.  The scheduled make-up MUST be completed within two weeks of the missed class.

 

Missed Classes (Limited Time Workshop)

Missed days of any one-day or limited-time workshop will not be reimbursed and may not be credited toward future classes. 

 

Planned Absences

If a student knows ahead of time that they will be missing more than one day of class in any given month, they may temporarily switch to a "drop-in" status for that particular month (paying only the drop-in rate for predetermined classes they will be attending).  Student must pre-pay for the following month and remain enrolled in the class for a minimum of one full calendar month following the status change.  Example:  if switching to a "drop-in" status for the month of November, student must pre-pay for December and remain enrolled in the class through the end of December.

 

 

JANUARY 08

1 – CLOSED, NEW YEAR’S DAY

2 – 1st day of winter classes

 

FEBRUARY 08

18-22, winter break camps

 

MARCH 08

31 – 1st day of spring classes

 

APRIL 08

7-11, spring break camps

 

MAY 08

26 – CLOSED, MEMORIAL DAY

 

JUNE 08

30 – 1ST day of summer semester

 

JULY 08

4 – CLOSED, INDEPENDENCE DAY

 

SEPTEMBER 08

1 – CLOSED, LABOR DAY

2 – 1st day of fall classes

 

NOVEMBER 08

27 – CLOSED, THANKSGIVING

 

DECEMBER 08

25 – CLOSED, CHRISTMAS

22-26, no classes

 

 

 

 

Returned Checks

Checks that are not acceptable to the bank for any reason will be charged a $20 returned check fee.  An accounting hold will be placed on the student's records and enrollment will be subject to cancellation and additional cancellation fees if payment is not made in full.

 

Refunds

Student will receive a full refund if they choose to withdraw immediately following the 1st class (same day).  No refunds will be issued after that date.  

 

Withdrawal from Weekly Classes

Enrollment is automatically renewed each month through the end of the academic year (June 08) and will not be terminated without a written notice of withdrawal from the student/parent.  Written notice must be received by Museo Art Academy on or before the 10th day of the month in order avoid charges the following month and receive your deposit back.  (For example, if you choose not to attend classes during the month of June, you must notify Museo IN WRITING of your withdrawal plans on or before May 10th.

 

Cancellation of Camp or Workshop Registration

48-hour written notice is required to cancel registration and receive a full refund (less $15 processing fee).  Cancellations or schedule changes made within 48 hours of event will be assessed a 25% rescheduling fee.  The amount may be applied toward a future event or purchase in the studio.

 

Canceling a Reservation for Pizza & Picasso Night

A 48-hour notice of cancellation is required in order to receive a refund.  A $5 processing fee will be assessed.  Cancellations made within 48 hours of the event will not be refunded but may be applied as a credit toward a future event or purchase in the studio store, less the $5 fee. 

 

Class Cancellations

If an instructor becomes ill or is unable to teach class on a particular day, the academy will place a substitute instructor in the class.  If a substitute cannot be placed, the class will be cancelled and a credit will be issued to the student's account.

 

Class Cancellations Due to Inclement Weather

In the event of inclement weather, the studio may adjust opening/closing times or close the studio entirely (we follow the guidelines set by the Issaquah School District).  Students/Parents should call the studio to confirm a class.  Students may reserve a spot in an alternate class as a make-up for the cancelled class.  No credits will be issued for the cancelled class.

 

Parties, Custom Classes & Private Events

A 50% non-refundable deposit is required to book a party, customized class or event.  Prices are based on a minimum of 10 attendees.  Date changes made within one week of the scheduled event will be assessed a $50 rescheduling fee. 

 

 

 

 

 

 

For more information, please email us at info@MuseoArt.com

Copyright 2007 Museo Art & Design. All Rights Reserved.  The Museo logo is a trademark of Museo Art & Design