Policies &
Additional Information:
Classroom Attire
Museo Art Academy is
not responsible for damaged
clothing.
You’ll want to be sure to dress
appropriately for working in an
artistic environment. The studio is
full of many materials which
students may come in contact with
even when they are not using them in
their own class. Students will most
likely get a little messy and some
of the media we work with may
stain. A smock or old oversized
shirt to go over street clothes is
recommended. Art aprons are
available at the
studio.
Punctuality
Please arrive at the
studio a few minutes before your
class. Instruction begins 5
minutes into the scheduled class time
(first five minutes are dedicated to
getting settled in). Late arrivals
cause distraction and reduce the 1:1
time instructors have with each
student.
Dropping Off or
Picking Up?
Parents--Museo is
not responsible for supervising your
child outside of class time. If
you are not staying in the studio
while your child attends class,
please be sure to drop your child
off no earlier than 5 minutes before
their class begins and be waiting
for your child when they are
dismissed from class at the
scheduled time.
Focus In the Kids'
Classrooms
In an effort to
prevent distraction, parents and
caregivers are asked to leave the
classroom during class. Respectful
behavior is expected at all times.
Students who prove to be a continual
distraction to the class, after
repeated attempts on the
instructor's behalf to refocus them,
will be dismissed from the class.
Studio credit will be issued for
balance of paid classes and is
subject to the withdrawal/refunds
policy stated below.
Discounts
Various discounts are
available. Multiple discounts may NOT
BE COMBINED.
Student Discount:
Enrolled students will receive a 10%
discount on select events, open
studio use and
purchases in the studio store (while
actively enrolled).
Multiple Class
Discount:
10% discount on each subsequent class
when a student enrolls concurrently in
more than one weekly class.
Family Discount:
10% discount applied to each
additional student when simultaneously
enrolling two or more members of an
immediate family. (Discount will not
be applied to the highest class fee.)
Drop-In Class Reservations
As a drop-in, you are reserving a
space in a specific class (day/time).
Missed classes will not be reimbursed.
Your drop-in class may be rescheduled
up to 48 hours prior to your
reservation.
Enrollment Fees
Class fees are billed on a monthly
basis and are due on or before the 1st
day of the month. A 10% late fee will
be charged to the account if payment
is not made by the 10th of
the month. Weekly classes
require a deposit at time of
enrollment (fully refundable if client
follows withdrawal guidelines).
Invoices with an outstanding balance
past 30 days will be assessed a
monthly 10% late fee until account is
paid in full.
Missed Classes
(Weekly Class)
Missed classes will not
be reimbursed and may not be credited
toward future classes.
One make-up class may
be scheduled per month for a planned
absence or sudden illness.
Several
"make-up" class options are available
throughout the week. The complete
schedule of classes is posted online
at
http://museoart.com/classes.htm
and is also available at the studio.
Student/parent must
contact the studio PRIOR to the class
being missed.
Make-ups will not be permitted for “NO
SHOWS” and class fees will not be
refunded or credited. The scheduled
make-up MUST be completed within two
weeks of the missed class.
Missed Classes (Limited Time Workshop)
Missed days of any
one-day or limited-time workshop will not
be reimbursed and may not be credited
toward future classes.
Planned Absences
If
an enrolled student knows ahead of time that
they will be missing more than one day
of class in any given month, they may
temporarily switch to a "drop-in"
status for that particular month
(paying only the drop-in rate for
predetermined classes they will be
attending). Student must prepay
for the following month and remain
enrolled in the class for a minimum of
one full calendar month following the
status change. Example: if
switching to a "drop-in" status for
the month of November, student must
pre-pay for December, on or before
November 1, and remain
enrolled in the class through the end
of December. Failure to prepay
for future classes following planned
absences will result in student being
removed from the class roster and
deposit forfeiture.
Returned Checks
Checks that are not acceptable to the
bank for any reason will be charged a
$20 returned check fee. An accounting hold
will be placed on the student's
records and enrollment will be subject
to cancellation and additional
cancellation fees if payment is not
made in full.
Refunds
Student will receive a
full refund if they choose to withdraw
immediately following the 1st
class (same day). No refunds
will be issued after that date.
Withdrawal from Weekly
Classes
Enrollment is
automatically renewed each month
through the end of the academic year
(June 20, 2009) and will not be terminated
without a written notice of
withdrawal from the
student/parent.
Written
notice must be received by Museo Art
Academy (VIA EMAIL to
info@MuseoArt.com) a minimum of 30 days prior to
withdrawal date in order avoid charges the
following month and have your
deposit applied to your final month. (For example,
if you choose not to attend classes
during the month of June, you must
notify Museo VIA EMAIL of your
withdrawal plans on or before May 1.)
Cancellation of Camp or Workshop
Registration
48-hour written notice is required to
cancel registration and receive a full
refund (less $15 processing fee). Cancellations or schedule
changes made within 48 hours of event
will be assessed a 25% rescheduling
fee. The amount may be applied
toward a future event or purchase in
the studio.
Canceling a Reservation for Pizza &
Picasso Night
A
48-hour notice of cancellation is
required in order to receive a
refund. A $5 processing fee will be
assessed. Cancellations made within
48 hours of the event will not be
refunded but may be applied as a
credit toward a future event or
purchase in the studio store, less the
$5 fee.
Class Cancellations
If an instructor
becomes ill or is unable to teach
class on a particular day, the academy
will place a substitute instructor in
the class. If a substitute
cannot be placed, the class will be
cancelled and a credit will be issued
to the student's account.
Class Cancellations
Due to Inclement Weather
In
the event of inclement weather, the
studio may adjust opening/closing
times or close the studio entirely (we
follow the guidelines set by the
Issaquah School District).
Students/Parents should call the
studio to confirm a class.
Students may reserve a spot in an
alternate class as a make-up for the
cancelled class. No credits will
be issued for the cancelled class.
Parties,
Custom Classes & Private Events
A 50% non-refundable
deposit is required to book a party,
customized class or event. Prices are
based on a minimum of 10 attendees.
Date changes made within one week of
the scheduled event will be assessed a
$50 rescheduling fee.
