withdraw from a camp or on-site class
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COVID-19 UPDATE We remain optimistic that summer camps will proceed as scheduled. However; if a closure is mandated on a scheduled camp date, enrolled students will have the following options: 1) transfer to a future camp or class 2) withdraw and receive a full refund* (5% processing fee will be assessed if paid by credit card) 3) hold payment on your account as a credit to be used toward a future camp or class of your choice *indicates an exception to our standard policy listed below Please read our policies relating to your withdrawal. If you have any questions, you may email us at classes.museo@live.com or give us a call at 425-391-0244.
Withdraw From a Camp All withdrawals from a camp are subject to a 25% cancellation fee. Minimum 30-day electronic notice of withdrawal must be submitted via the online withdrawal form to cancel registration and receive a refund (less 25% cancellation fee). Cancellations made within 30 days of event will receive a credit of paid amount, less the 25% cancellation fee, that may be applied toward a future class or purchase in the studio. All credits are void after 90 days if not applied to another purchase. Refunds/credits will not be given if withdrawing after the class/event start date. Withdraw From an On-Site class All withdrawals from an On-Site class will receive a refund less a 15% processing fee, up to the first day of class. Withdrawal same day as first class will receive a refund for the remaining weeks of the session, less a 15% processing fee. Any withdrawal after the first day of class will not be credited or refunded. |
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